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ABI Document Support Services

Engaged Employer

ABI Document Support Services reviews

2.0

11% would recommend to a friend

(101 total reviews)

Joe Gasparoni

8% approve of CEO

13% positive business outlook

ABI Document Support Services has an employee rating of 2.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The ABI Document Support Services employee rating is 43% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

101 reviews
2.0
Oct 19, 2020

Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, co-workers, direct supervisor was cool.

Cons

Management which also includes the Director and HR, terrible people skills. Zero communication during Covid. This company used to be a great company until they were purchased by Examworks. Now, they do not care about you or your family. Raises went down, promotions went down. Upper management become cold and disconnected. There is absolutely no recognition. When you hit an impossible goal, there are no accolades, just told that you are now expected to do that every time.

5.0
Aug 19, 2019

Good Job!

Recommend
CEO approval
Business Outlook

Pros

I have been with ABI for over 3 years now. It is a good job and yes there is a lot of work. You make calls to get documents for litigation cases. The client's are not easy always easy to please and have unrealistic expectations on how quick they should get records, but what clients' are reasonable. The management team here are very dedicated to the employees success. They go above and beyond to mentor and coach. Those that have left are those that just did not try or care. Those that have left were not team players, they called out, came in late continuously, worked without any sense of urgency except when they were making or taking a personal call. Before I join ABI I worked for a company with the same type of issues, so when you read the reviews, know that you put into what you get back. We have a great team, many of whom are my friends and a comfortable environment. If you have a good work ethic and want to feel part of a team, join us.

Cons

People that don't support the team and give 100%.

5.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are friendly and care about you. - Management is personable and approachable. - Really straight forward job. In the mornings we put paperwork together, then the rest of the day we usually are calling for records to come in. - It can can get incredibly busy but your days usually fly by, which is a good thing.

Cons

- The benefits can be improved and less expensive. Also, they should have some type of 401k match.

Viewing 55 - 57 of 101 Reviews

Glassdoor has 101 ABI Document Support Services reviews submitted anonymously by ABI Document Support Services employees. Read employee reviews and ratings on Glassdoor to decide if ABI Document Support Services is right for you.