Does ABI Document Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ABI Document Support Services employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at ABI Document Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ABI Document Support Services?

11% of ABI Document Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ABI Document Support Services 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ABI Document Support Services?

Record Retrieval Specialist (10) , Retrieval Specialist (6) , Field Support Specialist (4) , Order Entry Specialist (4) , Data Entry Clerk (3) , Customer Service Representative (2) , Document Retrieval Specialist (2) , Regional Sales Executive (2)

What are the pros of working at ABI Document Support Services according to real employee reviews?

"Coworkers are friendly and care about you." ((in 6 reviews)); "Great management team." ((in 3 reviews)); "The people in the trenches not looking at the bottom line of making money, are extremely nice and helpful." ((in 3 reviews))

What are the cons of working at ABI Document Support Services according to real employee reviews?

"Condescending disorganized management." ((in 11 reviews)); "No raises were given this year due to "COVID" however the company has only continued to increase the amount of sales revenue." ((in 3 reviews)); "Huge learning curve in some departments, so training is extensive by necessary" ((in 3 reviews)); "Compensation benefits are a joke." ((in 3 reviews)); "favoritism to certain employees, unprofessional, and horrible attendance policy." ((in 3 reviews))

What are the top reviewed ABI Document Support Services locations?

Loma Linda , Springfield , Lake Mary , Bethpage , Garden City , Redlands , Los Angeles , Conroe , Houston , Tomball , Sioux Falls , San Bernardino , Victorville , Elk Grove , Waycross

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ABI Document Support Services

ABI Document Support Services reviews

2.0

11% would recommend to a friend

(101 total reviews)

Joe Gasparoni

8% approve of CEO

13% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Work/Life balance

2.2

Career opportunities

2.1

Culture & values

2.0

Compensation and benefits

1.9

Senior management

ABI Document Support Services has an employee rating of 2.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The ABI Document Support Services employee rating is 43% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

101 reviews

4.0

Nov 15, 2016

Upbeat Atmosphere, Fast paced, Patient Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Individual quotas make the day go by fast, each department talks to each other so problems get resolved quickly. The timeline for training is a full year, it is thorough and all questions are answered patiently even months into training. Lots of fun events (potlucks, raffles) for holidays. transparency with management - they evaluate your performance every month so you know your standing in the company. Lots of opportunity: HR sends out emails any time there's a new position opening and you're encouraged to apply.

Cons

Getting rid of the casual dress code, starting pay is low.

3.0

May 3, 2026

Friendly coworkers and benefits, but high expectations and low raises

Records retrieval specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers, good benefits, flexible regarding time off

Cons

Very few cost of living raises, no performance raises, unable to work remotely, unreasonable expectations.

1.0

Apr 8, 2026

.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Co workers were great to be with

Cons

Management do not listen to employees

Viewing 67 - 69 of 101 Reviews

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Reviews by job title

Upbeat Atmosphere, Fast paced, Patient Training

Friendly coworkers and benefits, but high expectations and low raises

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