Does ABI Document Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ABI Document Support Services employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at ABI Document Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ABI Document Support Services?

11% of ABI Document Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ABI Document Support Services 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ABI Document Support Services?

Record Retrieval Specialist (10) , Retrieval Specialist (6) , Field Support Specialist (4) , Order Entry Specialist (4) , Data Entry Clerk (3) , Customer Service Representative (2) , Document Retrieval Specialist (2) , Regional Sales Executive (2)

What are the pros of working at ABI Document Support Services according to real employee reviews?

"Coworkers are friendly and care about you." ((in 7 reviews)); "The people in the trenches not looking at the bottom line of making money, are extremely nice and helpful." ((in 4 reviews)); "Friendly coworkers, good benefits, flexible regarding time off" ((in 4 reviews)); "Great management team." ((in 3 reviews))

What are the cons of working at ABI Document Support Services according to real employee reviews?

"Condescending disorganized management." ((in 12 reviews)); "Low pay, favoritism, being belittled," ((in 4 reviews)); "No raises were given this year due to "COVID" however the company has only continued to increase the amount of sales revenue." ((in 3 reviews)); "Huge learning curve in some departments, so training is extensive by necessary" ((in 3 reviews)); "No pay raises, you do 10 different jobs with no pay increases." ((in 2 reviews))

What are the top reviewed ABI Document Support Services locations?

Loma Linda , Springfield , Lake Mary , Bethpage , Garden City , Redlands , Los Angeles , Conroe , Houston , Tomball , Sioux Falls , San Bernardino , Victorville , Elk Grove , Waycross

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ABI Document Support Services

ABI Document Support Services reviews

2.0

11% would recommend to a friend

(101 total reviews)

Joe Gasparoni

8% approve of CEO

13% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Work/Life balance

2.2

Career opportunities

2.1

Culture & values

2.0

Compensation and benefits

1.9

Senior management

ABI Document Support Services has an employee rating of 2.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The ABI Document Support Services employee rating is 43% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

101 reviews

3.0

Oct 15, 2024

It was ok

Customer service

Recommend

CEO approval

Business Outlook

Pros

Schedule was pretty good for family life

Cons

Management wasn’t exactly the best

5.0

Sep 22, 2024

Amazing

Billing manager

Recommend

CEO approval

Business Outlook

Pros

Friend environment to be around!

Cons

There were not any downsides.

2.0

Sep 9, 2024

Shockingly Toxic Environment with Laughable Comp Package

Regional sales executive

Recommend

CEO approval

Business Outlook

Pros

About the job itself, its a good set up. Everyone except the company's President is great to work with. The market is established, so it isn't nonstop cold calls. More relationship management, which is what I prefer.

Cons

Unfortunately, the current President Joe G. is the most toxic corporate leader I've encountered in my 20+ years of work experience. It's shocking how one person can impact the moral at every level. He is also responsible for dropping starting salary pay by $20k/year and killing a 2.5% commission package. Replacing it with a laughable monthly commission that isn't enough to cover a dinner out with your girlfriend. If you are interviewing and this guy is still in charge-- run the other direction. If you are interviewing and someone better qualified has finally been appointed to the role, then it could be a really good job.

Viewing 16 - 18 of 101 Reviews

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