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      ACE Cash Express

      Engaged Employer

      ACE Cash Express reviews

      3.0

      39% would recommend to a friend

      (151 total reviews)
      avatar

      Jay B. Shipowitz

      50% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.8

      Culture & values

      2.7

      Career opportunities

      2.6

      Senior management

      2.5

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      151 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Jun 5, 2026

      Great pay and benefits, but limited growth opportunities

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

      Cons

      Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

      avatar
      ACE Cash Express Response
      1mo
      Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
      3.0
      Aug 2, 2025

      It’s meh

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly the job is what you make out of it Pretty laid back tho

      Cons

      The pay could be higher in my opinion

      avatar
      ACE Cash Express Response
      11mo
      Thank you for sharing your experience. We continuously strive to create a positive and efficient work environment for our employees.
      1.0
      Jul 8, 2025

      Glad I left!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting alone time when clients weren't in store.

      Cons

      Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

      avatar
      ACE Cash Express Response
      1y
      Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
      Viewing 1 - 3 of 151 Reviews
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      ReviewsACE Cash Express reviews

      Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.