Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 40 reviews)); "good benefits and pay for their employees" ((in 38 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "Base salary wasn't to bad, but the bonuses were almost impossible to achieve." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 32 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

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ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

2.0

Aug 10, 2016

Disappointed

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The hours were flexible; liked the mid shift

Cons

There are some severe integrity issues here

ACE Cash Express Response

Thank you for taking the time to leave a review. Integrity is one of our key principles--doing the right thing for our Customers and our People. We appreciate all feedback.

4.0

Aug 9, 2016

Sales Associate

Dayta entry clerk

Recommend

CEO approval

Business Outlook

Pros

You get the opportunity to work interdependently and learn a lot of how loan processing works. They assign to a store nearest to you. If you have any questions there is always someone you can call to help you right away. District Manager is super friendly and even walks you through any help you may need such as your drawer not balancing.

Cons

You have to bring lunch or have someone bring it for you because you can't leave the store all day. You have to learn other employees habits and method of working, which honestly isn't bad if you know how to go with the flow.

ACE Cash Express Response

Thank you for the positive response and we are glad you enjoy working for ACE!

1.0

Aug 4, 2016

great company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great pay and great people

Cons

No great benefits and no chance for advancement

Viewing 352 - 354 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

View job