Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 41 reviews)); "Pay was good and if you like to work alone" ((in 38 reviews)); "Great people to work with." ((in 13 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 33 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "No work life balance was there" ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

Skip to content Skip to footer

Notifications

ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

3.0

Jul 28, 2016

Center Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really good hours, you get incentives for sales.

Cons

Long hours of work and bilingual stores get really busy and you would be there by yourseld sometimes.

ACE Cash Express Response

Thank you for the positive feedback. Feedback is shared with the management team and we appreciate you taking the time to leave a review.

1.0

Jul 13, 2016

Tampa, Fl Manager 4+ years

Center manager

Recommend

CEO approval

Business Outlook

Pros

They pay me every two weeks and offer health insurance. Also, there are bonuses which occasionally come in a timely manner.

Cons

The leadership is completely bizarre. The Senior leadership has no integrityalways lying about conversations & never following through on promises. Corporate & CEO are aware of all integrity issues but simply ignore them.

3.0

Jul 11, 2016

Service associate

Recommend

CEO approval

Business Outlook

Pros

Worked well with schedule, tried to accommodate everyone

Cons

Lack of organization, usually short staffed, schedule not always fixed

Viewing 355 - 357 of 570 Reviews

Jobs at ACE Cash Express

Bilingual Sales Associate

Part Time Sales Associate

Bilingual Sales Associate

Part Time Sales Associate