Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"The pay is decent and fair" ((in 40 reviews)); "Ace has really good benefits" ((in 39 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 10 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 30 reviews)); "Can easily turn bad with bad management" ((in 29 reviews)); "No work life balance was there" ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 11 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

4.0

Aug 13, 2015

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being able to deliver quality customer service with a variety of products such as stamps, money orders ,pre paid debit cards and loans.

Cons

Difficult customers insisting they be approved for products that the system is designed to not qualify If customers profile doesn't meet company guidelines.

4.0

Aug 11, 2015

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Schedule Great, professional and talented people to work with Good direction and strategy from management Clear career path and growth opportunities available

Cons

Pay can be a little low Eventually got to be so high-pressure the goals were almost unachievable Job duties might change drastically and you'll have to adjust

1.0

Aug 11, 2015

Department Supervisor

Collections supervisor

Recommend

CEO approval

Business Outlook

Pros

Learning new things on a daily basis

Cons

Upper management very disrespectful and shady conniving

Viewing 412 - 414 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok

Marketing Manager

Department Supervisor

Jobs at ACE Cash Express

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