Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 42 reviews)); "Ace has really good benefits" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

1.0

Oct 8, 2017

Horrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There really isnt any pros to working for this company.

Cons

I dont even know where to starr with the cons. Long hours with no break because you work by yourself. Benifits are way to high. They push you and threaten write ups if you dont meet their goals that they set no matter what. Two faced management and you can never get a straight answer on anything. Always get conflicting information.

1.0

May 20, 2017

It's a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Schedule. I can honestly say there is nothing else good to say about ACE Cash Express.. The CEO has allowed the company to go down the toilet. .

Cons

Everything . In the beginning ( First 10 years) Great company. Pay was good, Morale was up there. You enjoyed your job. The CEO personable and cared about his people. The loan Dept gets company sued for 10 million. Seven years later the rest of the company and dedicated employees are suffering. You rarely see him anymore. Benefits cost are thru the roof. Long time seasoned employees that made ACE great up and left.

1.0

Oct 28, 2016

worst company to work for hands down

Service associate

Recommend

CEO approval

Business Outlook

Pros

Pay, incentitives, paid time off, good hours ,

Cons

Rude people rude employers, No security its very unsafe to open or close the stores!! management needs improvement!

Viewing 43 - 45 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

View job

Part Time Sales Associate

Riverdale, GA

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ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible

It's a job

worst company to work for hands down

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