Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"The pay is decent and fair" ((in 39 reviews)); "good benefits and pay for their employees" ((in 38 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "Good pay and bonuses when you get them" ((in 10 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 11 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

2.0

Jul 5, 2013

Hours are aweful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is ok but could be better

Cons

Hours suck and weekends do not fit a single moms schedule

3.0

Jun 10, 2013

They only care about number, not the employess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

POS system is easy to understand

Cons

shifts are 11 hours long, you cannot leave the store not even for lunch. Turnover rate of employees is terrible

3.0

Jun 2, 2013

Satisfied for the most part, but regional & corporate expectations are very far out in left field.

Center manager

Recommend

CEO approval

Business Outlook

Pros

I work in a very busy center, & like the fact that even though we typically work 11-12 hour shifts by ourselves with no set breaks and or formal lunches, my day flies by.

Cons

Due to the fact that you are so busy, you may not have time to go to the bathroom and or get something to eat during your 11-12 hour shift, which has caused others medical problems as a result. Corporate speaks big about their re-structuring plans, store remodeling hopes & how employee safety is their top priority. Bottom line is they do the bare minimum to be legal & don't spend a dime if they don't have to.

Viewing 526 - 528 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

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Part Time Sales Associate

Riverdale, GA

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ACE Cash Express

ACE Cash Express reviews

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Ratings by demographic groups

Reviews by job title

Hours are aweful

They only care about number, not the employess

Satisfied for the most part, but regional & corporate expectations are very far out in left field.

Jobs at ACE Cash Express

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