ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
avatar

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
3.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

I can only comment on working in the Dallas area as a Center Manager (corporate is in Irving) - This job looks good on a resume, and If you put the work into learning the ins and outs of the job, you can really learn a lot. Plus once you understand the work, it's so easy. Most of the time the stores are slow so you have some personal time to make calls, do school work, or even other non-productive activities. The benefits are great, insurance starts after 90 days, a week of vacation after 6 months.

Cons

It is very, very hard to move up within the company. I worked for a year to promote and was led on but never given the opportunity. You are also stuck behind bullet proof glass in a small area all day and cannot leave until your (typically) 11 hour shift is done. After one year your maximum raise is 10 cents, yes seriously, 10 cents. Two years was 50 cents. And they don't give raises outside of annual reviews, period.

2.0
Aug 12, 2013

underpaid overworked

Recommend
CEO approval
Business Outlook

Pros

great schedule meet lots of people and good paid time off

Cons

understaffed underpaid u cant deny loans and the system gives terrible loans to almost anyone but when they don't pay back the managers catch all the crap for it

4.0
Aug 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay, very flexible work hours/life balance, great managers and career growth. Great vision and customer-focused strategy, very customer friendly.

Cons

Not so great benefits/insurance, culture getting more and more strict, jobs can change and shift to something you weren't hired for (that might just be unique to my situation though).

Viewing 523 - 525 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.