ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
avatar

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
3.0
Jul 26, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay wasn't bad compared to most of the jobs you get without a college education. They also had bonus incentives for selling their products. I made I made out ok because I worked my butt off.

Cons

You work behind a thick glass wall and you are not permitted to leave until your shift is over. They allow people to smoke in there so you go home smelling like a nightclub. I have even had some customers complain the the lobby smells like a nightclub. They worked our schedule out to where we had one day off one week and two the next. 50 + hours a week in a prison cell. You have to lock your register with a key so other employees don't steal the money in your till. There is also an alarm system that includes a garage opener type of box that triggers the alarm. They aren't seperate for all the stores so if someone at another store in the vecinity feels like it they can drive by your store and set your alarm off. This happened to me a lot. Everytime you recieved a false alarm they charged you $50. There is also very high turnover.

1.0
Apr 28, 2009
Recommend
CEO approval
Business Outlook

Pros

none at present used to be better. It is sad that they have lost there way!

Cons

work life balance, unprofessional upper management, "we'll fire you " is company mantra, poor development for lower employees, promotion by termination whether ready or not, soliciting calls for legal lobbying is unprofessional. Horrible turnover never seen 95% turnover rate before in my life you should be ashamed, lack of focus on development of management for the next step. lack of leaders that know how to influence people and find ways to hep them succeed.

Viewing 550 - 552 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.