Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 39 reviews)); "Good pay pto which is great only after 3 months" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 35 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

Race / Ethnicity

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

4.0

Mar 25, 2011

Overall, my exerience has been great with Ace Cash Express

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

environment has a family feeling, everyone knows well in advance what is expected of each employee. Each department works well with other departments.

Cons

Because of the type of work we do there is not time off at the end of the month. there are times that we are required to put in extra hours on the last day of the month. If you call in sick you have to make up your time and also take sick time. As a salaried employee we put in more hours and they expect us to continue to give more.

2.0

Mar 3, 2011

Certain managers need cultural diversity training. Being a manager or director does not give you the right to be a bully

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is on par with others in the same field.

Cons

Corp management needs better training on how to deal with people in general. Being a bully never helped anyone.

2.0

Jan 24, 2011

Busy, busy, busy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can make desent money if you are prepared to work 7 days a week, be on call 24 hours everyday and don't mind not receiving any opportunities for advancement.

Cons

No opportunities for advancement, constant hiring from the outside to higher positions. No real leadership from upper management. Corporate officials have no real concept of what happens in the real world.

Viewing 562 - 564 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Chalmette, LA

View job

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

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Reviews by job title

Overall, my exerience has been great with Ace Cash Express

Certain managers need cultural diversity training. Being a manager or director does not give you the right to be a bully

Busy, busy, busy

Jobs at ACE Cash Express

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