Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 39 reviews)); "Good pay pto which is great only after 3 months" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 35 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

4.0

Dec 28, 2011

Its a decent place to work, especially if you like working alone.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ton of free time. I can work on homework or watch movies.

Cons

Not being able to call in sick.

1.0

Jun 9, 2011

Hostile and threatening culture of constant termination toward store level employees from incompetent management.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Job is inside climate controlled environment. Mininimum educational requirements for position. Employee paid benefits after approximately 90 days.

Cons

Poorly functioning IT applications; full time employees are poorly paid and seldom get 40 hours per week. Store level employees are micromanaged and receive constant threats to meet unrealistic sales goals, but never praise for goals met. Every move requires you to contact the DM, but our DM is nasty and rude when contacted. Company mantra is a "write up" or termination for everything.

3.0

Apr 1, 2011

I LOVE IT, but some things could be different

Center manager

Recommend

CEO approval

Business Outlook

Pros

Positive Attitude of management and coworkers Encouragement to do your best and achieve your goals

Cons

Inconsistency with scheduling & location NO mileage reimbursement

Viewing 565 - 567 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its a decent place to work, especially if you like working alone.

Hostile and threatening culture of constant termination toward store level employees from incompetent management.

I LOVE IT, but some things could be different

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