Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Ace has really good benefits" ((in 40 reviews)); "Good pay pto which is great only after 3 months" ((in 39 reviews)); "Great people to work with." ((in 16 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 37 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

4.0

Mar 14, 2023

Pay

Hr assistant

Recommend

CEO approval

Business Outlook

Pros

There were great colleagues there.

Cons

Pay is a bit lower than most.

4.0

Mar 8, 2023

great benefits

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Greats benefits, and are flexible with schedule

Cons

work on your own, long shifts, no breaks or lunchs

1.0

Feb 16, 2023

Don't do it

Store manager

Recommend

CEO approval

Business Outlook

Pros

You do get a check I guess

Cons

You are completely misled. There is no incentive for selling cards. Selling cards is a MUST. Told not to be deceptive about it. REQUIRED to be deceptive. Constantly threatened to be fired. There's a reason why state to state they are struggling to keep employees and stores open. You are to give your life to this place a love it. You're not trained correctly then put on accountability as if you were. Left alone for 12 hours yet still micromaned to a ridiculous degree. Crap runs downhill, but man what a poop storm.

Viewing 70 - 72 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

ACE Cash Express

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great benefits

Don't do it

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