Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 42 reviews)); "Ace has really good benefits" ((in 36 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "Great bonus incentive and company aknowledgment" ((in 11 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 35 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 15 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

1.0

Jan 6, 2022

Not a good place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working alone most of the time

Cons

Working alone all the time no breaks no lunch no time to do anything and stuck inside for your whole shift

2.0

Dec 14, 2021

Most stressed job

District manager

Recommend

CEO approval

Business Outlook

Pros

You are in charge of making sure your centers open in the morning and have a bunch of fleaky employees (because good talent normally would no like to job in such a dangerous/hostile environment)

Cons

Maybe if you have a good regional it won't be as stressful... not my case

5.0

Dec 6, 2021

Company is great, customers were difficult

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Regional manager are always very flexible to work with and they actually do value you.

Cons

You sign away your break because it’s sometimes just a one person shift. And of course, customers can make your job harder, especially if they’re not open minded or understandable.

Viewing 79 - 81 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Chalmette, LA

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Part Time Sales Associate

Riverdale, GA

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ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a good place

Most stressed job

Company is great, customers were difficult

Jobs at ACE Cash Express

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