Question 1

Is ACE Cash Express a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at ACE Cash Express have rated their employer with 3.4 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of ACE Cash Express employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at ACE Cash Express now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ACE Cash Express.

Question 2

Does ACE Cash Express pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at ACE Cash Express with 2.9 out of 5 stars based on 51 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ACE Cash Express.

Question 3

How happy are Customer Service (CSR) professionals working at ACE Cash Express?

Accepted Answer

64% of Customer Service (CSR) employees at ACE Cash Express would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Customer Service (CSR) professionals have also rated ACE Cash Express with a 2.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.1 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at ACE Cash Express?

Accepted Answer

Center Manager (85), Sales Associate (50), Customer Service Representative (45), Store Manager (37), District Manager (19), Service Associate (16), Manager (14), Teller (11), Sales Associate/Cashier (8), Customer Service Associate (7), Cashier (6), Assistant Manager (5), Bank Teller (5), Customer Service Representative (CSR) (5), Sales Representative (5)

Question 5

What are the pros of working at ACE Cash Express according to real employee reviews?

Accepted Answer

"good benefits and pay for their employees" ((in 42 reviews)); "Pay was good and if you like to work alone" ((in 38 reviews)); "Great people to work with." ((in 14 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

Question 6

What are the cons of working at ACE Cash Express according to real employee reviews?

Accepted Answer

"Long hours and lack of help since you work alone mostly" ((in 33 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 15 reviews)); "No work life balance was there" ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

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