Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 42 reviews)); "Good pay pto which is great only after 3 months" ((in 40 reviews)); "Great people to work with." ((in 14 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "I had a good manager and mentor." ((in 10 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 33 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

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ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

2.0

Oct 16, 2017

Not my cup of tea

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If it’s a slow day and you’re alone, it’ll be a fun day.

Cons

If you’re alone in the store and it gets busy all day, good luck. You won’t be eating lunch.

5.0

Aug 5, 2017

Center Manager

Center manager

Recommend

CEO approval

Business Outlook

Pros

I love everything about the company and my center. The customers make the job worth while the company always keeps us informed on new policys and new products. If I have any questions I can call anyone in this company and they are willing to help!

Cons

I have no cons for this company. Every company has problems but I believe we are going in the right direction.

2.0

Mar 11, 2017

Taking Vacation Time

Center manager

Recommend

CEO approval

Business Outlook

Pros

I have been with the company for 12 years and for the most part I do like working for Ace Cash Express.

Cons

Whenever you have problems and you can't settle settle it with your DM it seems like the higher up just side with them. I have a DM the takes my vacation time without me requesting it and put it on my paycheck. Now I don't have my vacation time when I need it. Somehow I feel that that is illegal since we have to request vacation with a form that we have to fill out. Also when you go by corporate rules and a check comes back because it was green-lighted the DM argues with you about not quoting policies to her and then your schedule gets changed and you don't get time off when you request it.

Viewing 127 - 129 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Chalmette, LA

View job