Is ACE Cash Express a good company to work for as a Service Associate?

Service Associate professionals working at ACE Cash Express have rated their employer with 2.2 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of ACE Cash Express employees being 3.0 out of 5 stars. Search open Service Associate Jobs at ACE Cash Express now and start preparing for your job interview by browsing frequently asked Service Associate interview questions at ACE Cash Express .

Does ACE Cash Express pay Service Associate employees well?

Service Associate professionals rate their compensation and benefits at ACE Cash Express with 2.3 out of 5 stars based on 16 anonymously submitted employee reviews. This is 26.4% worse than the company average rating for salary and benefits. Find out more about Service Associate salaries at ACE Cash Express.

How happy are Service Associate professionals working at ACE Cash Express?

19% of Service Associate employees at ACE Cash Express would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Service Associate professionals have also rated ACE Cash Express with a 2.1 rating for work-life-balance, 0.0 rating for diversity and inclusion, 2.1 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 43 reviews)); "Ace has really good benefits" ((in 38 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 36 reviews)); "Can easily turn bad with bad management" ((in 29 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

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ACE Cash Express

ACE Cash Express Service Associate reviews

2.2

19% would recommend to a friend

(16 total reviews)

Jay B. Shipowitz

25% approve of CEO

13% positive business outlook

Ratings by category

2.3

Compensation and benefits

2.1

Culture & values

2.1

Work/Life balance

1.9

Senior management

1.8

Career opportunities

Service Associate employees have rated ACE Cash Express with 2.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Service Associate professionals have an average working experience there. ACE Cash Express is rated 41% below average by Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Oct 28, 2016

worst company to work for hands down

Service associate

Recommend

CEO approval

Business Outlook

Pros

Pay, incentitives, paid time off, good hours ,

Cons

Rude people rude employers, No security its very unsafe to open or close the stores!! management needs improvement!

3.0

Jul 11, 2016

Service associate

Recommend

CEO approval

Business Outlook

Pros

Worked well with schedule, tried to accommodate everyone

Cons

Lack of organization, usually short staffed, schedule not always fixed

3.0

May 13, 2016

Get ready for a bumpy ride

Service associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers, downtime, security, Experience, no personal cash drops.

Cons

Long hours, ever changing rules, favoritism from upper management outside of stores, forced sales, no balance between work and home.

Viewing 4 - 6 of 16 Reviews

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ACE Cash Express

ACE Cash Express Service Associate reviews

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worst company to work for hands down

Service associate

Get ready for a bumpy ride

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