ACES ABA reviews

3.5

56% would recommend to a friend

(1,166 total reviews)
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Lisa Dawe

55% approve of CEO

49% positive business outlook

ACES ABA has an employee rating of 3.5 out of 5 stars, based on 1,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACES ABA employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Apr 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Depending on the office you are in ACES can be really supportive. Lots of strong clinicians where you can learn a lot and grow professionally. ACES can also be a good place for newer clinicians in terms of support and resources available.

Cons

In the last 2ish years ACES has really prioritized billing over all else which can and does put clinicians in a an ethical quandary in terms of best practices . Quality of CEUs are inconsistent and can leave a lot to be desired. They no longer provide reimbursement or a stipend for CEUs. Out of touch executive board makes a lot of the big decisions and will demand things like all clinicians in the office on Tuesday’s to increase office moral and mandatory peak performance meetings with no adjustment for mandatory non-billable meetings. RBTs/BIs should unite to get better hours and cancellation pay, because ACES is not motivate to fix the system on their own. Heck, supervisors should unionize so that mandatory non-billable expectations are decreased. Also, don’t get me started on diversity (or the lack of diversity) within the organization. Little diversity at the top, but they love to bring up how diverse and inclusive ACEs is.

1.0
Apr 11, 2015
Recommend
CEO approval
Business Outlook

Pros

It feels great to know that you're helping not only a child, but also their families. The supervisors are also incredibly helpful and supportive.

Cons

- Insanely unorganized!! - Lack of hours, I would be scheduled M-F but only work 3 to 4 hour shifts a day (usually in the middle of the day, so it was hard to work another part time job) - Not the best pay for the amount of work that's expected - Training was on an iPad, so we learned practically nothing and the program/internet had many issues - HR does not know how to talk to employees appropriately

2.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

ACES has some great training and flashy company perks.

Cons

Please don't buy into the idea that the needs of BI's are important to management. If we're only getting paid when clients show up, our livelihood isn't of priority to the company; only our labor is. I was told that on weeks that clients canceled, I would be given admin work. When this happened and I asked after admin work, I was told no every time. Can't tell if this was a lie or a self-delusion on their part. Getting supervision was also pretty difficult. I think I got under 20 hours in the year I was working with clients. Despite all the praise I got for being a top performer, I was turned down when I asked for a pay raise. I was being paid $15/hr; a different clinic in the area offered me $22. Someone told me once that "passion" in a company's mission statement will mean they expect a culture of overwork. I saw this in my ACES trainer in Cali, who was answering emails at midnight. It's not the worst ABA company I've ever seen, just don't believe everything (anything?) management says and be aware your hours will likely be cut at some point.

Viewing 7 - 9 of 1,166 Reviews

Glassdoor has 1,203 ACES ABA reviews submitted anonymously by ACES ABA employees. Read employee reviews and ratings on Glassdoor to decide if ACES ABA is right for you.