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      ACES ABA

      Engaged Employer

      ACES ABA reviews

      3.5

      56% would recommend to a friend

      (1,166 total reviews)
      avatar

      Lisa Dawe

      55% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      2.8

      Compensation and benefits

      ACES ABA has an employee rating of 3.5 out of 5 stars, based on 1,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACES ABA employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Aug 27, 2019

      Extremely unreliable and disorganized

      Behavior interventionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the opportunity to make an impact in the lives of children; the job is never boring; decent hourly pay rate.

      Cons

      Unreliable hours; during transitions between cases, the company will leave you stranded without any cases for weeks or months at a time (and therefore no income) even when you contact the scheduler and even HR to be assigned work; sometimes these periods of no work will happen with very little advance notice; in order to get assigned to cases, you have to hound the scheduler/poor communication within the company; you do not get paid when a client cancels, unless the client no-shows, in which case you can bill for 8 minutes of your time waiting at their doorstep (~$2). You can be a substitute on a case, but the behavior of the child you may end up substitute teaching is very unpredictable and therefore can be very stressful since you don't know the kid and vice versa. The kid may be aggressive or very difficult to manage, especially if you are not familiar with them.

      1.0
      Aug 1, 2017

      Inconsistent

      Rbt
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Reimbursement for travel Paid training

      Cons

      Constant payroll hiccups (if you have any bills then don't bother working here) Minimal support for violent clients No pay when clients consistently cancel last minute No sense of communication or proper scheduling

      avatar
      ACES ABA Response
      8y
      Thank you for your broad insight. As with any growing organization in a dynamic industry, we have experienced some growing pains. Please know we are continually reassessing our staff's needs in an attempt to raise the bar in the quality of our systems and support departments. Increased clarity and communication is a shared vision of ours, and we are excited for our current roll out of a HIPAA compliant messaging solution that we hope will allow for even more efficient and effective communication company-wide. We have many support procedures in place, designed to ensure effective and efficient service for the individual needs of our staff. If we can help or clarify any questions/concerns regarding these support procedures, please feel free to email us at acescommunications@acesaba.com.
      1.0
      Jun 10, 2016

      AVOID THIS PLACE LIKE THE PLAGUE

      Clinical supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      NONE! This place is a sweatshop that makes supervisors work 50+ hours a week (120 billable hours per month + 10+ hours per week of non-billable).

      Cons

      Where do I start? Aces sucks. When I started there, I thought I was making a difference in family's lives with ASD. It turned out that Aces is too caught up in contracts, making money and treating their employees like crap. The clinical directors are never around. You better be a very fast learner, because you pretty much have to learn on the job. Training is horrible and pretty non-existent. Management style sucks where they only talk to you to provide you "reactive feedback" rather than proactively nurturing and training staff. I was told to write up many BIs who weren't properly trained by HR, and then I had to retrain front-line staff. Ridiculous. This place also promotes based on unfair business practices such as hiring on friends and family for HR and Administrative positions.

      Viewing 16 - 18 of 1,166 Reviews
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      Glassdoor has 1,203 ACES ABA reviews submitted anonymously by ACES ABA employees. Read employee reviews and ratings on Glassdoor to decide if ACES ABA is right for you.