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ACI Learning

Engaged Employer

ACI Learning reviews

2.7

38% would recommend to a friend

(85 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.7

Career opportunities

2.4

Senior management

ACI Learning has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACI Learning employee rating is 28% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

85 reviews
3.0
Aug 28, 2022

International company

Event manager
Recommend
CEO approval
Business Outlook

Pros

Flexible work hour Possibility to travel WFH

Cons

Lack of communication with employees No opportunity to bond or know your colleagues (WFH)

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ACI Learning Response
2y
Thank you for taking the time to provide your feedback! We pride ourselves on our hybrid-first work environment that encourages flexibility and supports our Team Members. Although with that comes the challenge of ensuring everyone feels connected. We hear you and we have already made huge improvements the last couple of years to connect our Team Members and encourage communication and collaboration. Thank you again for your feedback as we will continue to evolve and ensure Team Members feel connected in a hybrid-first work environment.
1.0
Aug 1, 2022

Aweful

Employment development manager
Recommend
CEO approval
Business Outlook

Pros

The experience is great to have on your resume and the DTO.

Cons

Took away our old commission set, and made a harder one that is no longer attainable. Its not because we are "lazy" or "bad", they just don't want to pay us and these changes were made since they want to become ACCET accredited. There is a lot of other issues as well, if you work here, watch your back.

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ACI Learning Response
2y
Thank you so much for your feedback. We're glad you found value in your experience and our flexible DTO policy! We are sorry to hear about your concerns regarding the commission structure and other issues. We genuinely hear you about feeling unsupported and the challenges with the new commission plan. As we are now ACCET accredited, we appreciate you playing a huge role in getting us there and recognize the hard work you and your team put in. We appreciate your advice to pay more attention to our career services side. We are committed to balancing our focus and ensuring all departments receive the support they need. Your input is invaluable as we work to continuously evolve for our Team Members.
1.0
May 23, 2022

Do yourself the favor and don't work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The only good was the PTO policy

Cons

-unorganized sales leadership -no direction, just come in figure it out without any help -unreasonable expectations w the support given from management -the org is falling apart a lot of the top talent have moved on. this means other employees in different roles get assigned additional job duties -management does not support the role. When asking questions about something the response would be "what do you think?" -scheduled 1 on 1's get canceled routinely -if you decide to speak up about the role and ask for assistance, you will be let go. -employee surveys are really not anonymous. Small teams can figure our who responds how by process of elimination. -waste of time doing everything the most complicated unorganized way. -management has a "I'm never wrong" attitude which is a horrible trait for a leader. -this is just a bad place to work if you want to be successful -benefits are ridiculously expensive (approx 1800/month for family. Health, dental, vision)

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ACI Learning Response
2y
We sincerely appreciate you taking the time to share your feedback and we apologize for the frustrations you've encountered during your time with us. We take your concerns seriously and are committed to addressing each of them to improve environment at ACI. We understand the importance of effective leadership and clear direction, and we're actively working to provide better support and guidance for our People Leader to ultimately provide better support and guidance for our Team Members. That includes consistent 1:1s. Additionally, we recognize the importance of a supportive and collaborative work culture, and we're taking steps to ensure that all team members feel valued and supported in their roles. Regarding benefits, we're continuously evaluating our offerings to ensure they remain competitive and affordable for our employees and their families. Once again, thank you for bringing these issues to our attention. Your feedback is invaluable as we strive to create a better workplace for everyone. If you have any further concerns or suggestions, please don't hesitate to reach out to People Ops. We're here to listen and support you.
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ReviewsACI Learning reviews

Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.