ACI Learning reviews

2.7

38% would recommend to a friend

(85 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

ACI Learning has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACI Learning employee rating is 28% below average for employers within the Education industry (3.7 stars).

Reviews by job title

85 reviews
4.0
Oct 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Great management, benefits, teamwork. The merge between MISTI and Leaderquest (now ACI Learning) was a learning curve for all, especially during the pandemic when they went to all virtual training sessions but went very smoothly for the most part. Lots of exciting things happening for this company.

Cons

Long hours and healthcare deductibles could be lower.

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ACI Learning Response
2y
Thank you for your positive feedback and for acknowledging the efforts made during the merge and the pandemic. We’re glad to hear you appreciate our management, benefits, and teamwork! We also understand your concerns about long hours and healthcare deductibles. We strive to continually improve our employee benefits and work conditions. Your encouragement means a lot, and we’re committed to maintaining and enhancing the positive aspects of our company. If you have any additional thoughts or suggestions, please feel free to reach out to People Ops.
4.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fun team - Very open and honest - Lots of autonomy - Newbie friendly - Great work life balance - Constantly trying to improve - Good benefits and comp for the area

Cons

- Schedule is strictly 8 am to 5 pm EST - Everyday morning company-wide meeting - Lack of necessary resources such as laptops and peripherals - Lackluster covid response - Strictly uses MS Teams - Badly organized upper management - Forced and vague installation of sketchy and insecure security software

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ACI Learning Response
2y
Thank you for highlighting the positive aspects of working with us, such as our fun team, open communication, and work-life balance! We're sorry to hear about the challenges you've faced with the strict schedule, resource limitations, and management organization. We have made many improvement over the last several years. We put a huge emphasis on work-life balance and flexibility. How our Team Members work best may not look the same and we support everyone in finding what works best for them to bring their best work. We have a dedicated part of the People Ops team working on improving our communication and collaboration within ACI. Thank you so much for your feedback! People Ops is developing People Leader training to support our People Leaders in supporting our Team Members. Your advice is appreciated, and we are committed to making our work environment friendlier and more efficient. If you have more feedback or suggestions, please don't hesitate to reach out.
1.0
Jun 24, 2021

You can do better!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wouldn’t say anything is a pro other than the salary.

Cons

There is no such thing as work-life balance. To receive praise, you have work outside working hours. The PTO and maternity leave are atrocious (2 weeks each). Short term disability is not covered by them. The health insurance is good. The onboarding is a disaster. Management sets unrealistic expectations for work. HR is not your friend at this company.

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ACI Learning Response
2y
Thank you for taking the time to provide your valuable feedback! We're glad to hear that you were satisfied by the salary and health insurance. Thank you for your feedback regarding work-life balance, PTO, maternity leave, onboarding, and management expectations. Over the last few years, we have made immense improvements. We heavily encourage our Team Members to take advantage of our DTO policy and take the time to take care of themselves as humans first which will help everyone bring their best work. As far as maternity, we have updated our policy from 2 weeks to 8 weeks to give more time for bonding and healing. We offer paid sick time and FMLA for those eligible whether it is long term or short term. Again, we believe in taking care of you all first and that is when you bring your best work. The onboarding process has undergone immense improvements over the past several years. It is ever evolving and we appreciate you being apart of helping it grow so we can set our Team Members up for success from the start. People Ops is currently developing People Leader training to help support our People Leaders in supporting you all. Your input is invaluable, If you have further suggestions or concerns, please feel free to reach out to People Ops. We call ourselves People Ops rather than HR with intention - we are here to support you and your experience:)
Viewing 82 - 84 of 85 Reviews

Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.