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ACI Learning

Engaged Employer

ACI Learning reviews

2.7

38% would recommend to a friend

(85 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.7

Career opportunities

2.4

Senior management

ACI Learning has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACI Learning employee rating is 28% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

85 reviews
1.0
Jul 19, 2024

A sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO for US employees

Cons

Clueless leadership (executive and middle management) Low pay compared to industry standards No accountability between teams for mistakes Different departments and teams are incredibly clique-y and prone to exclusion of those not in the "inner circle" Goalpost moving constantly for promotions so that long time employees are stuck

avatar
ACI Learning Response
1y
We are so happy you appreciate our DTO policy! We believe in our Team Members prioritizing their well being and personal time first. That is how we bring our best work! We are so sorry to hear about your experience with Leadership, the pay, cross departmental collaboration, and internal mobility. People Operations is developing our People Leader training to best support them in supporting our Team Members. People Operations has also recently partnered with Pay Factors, which is a system that supports leadership in making the best decisions about compensation. We heavily support our Team Members' growth within ACI. Keep an eye out in Team Tailor and don't hesitate to reach out to your People Leader or People Ops if you are interested in opportunities for growth. We support you! We are putting in continuous effort to improve communication and collaboration within and between teams. Your feedback is extremely helpful. Please don't hesitate to reach out to the People Operations team or you can fill out an AllVoices case to help improve cross departmental collaboration. Thank you again for your valuable feedback!
2.0
Apr 10, 2024

Visionless Leadership and Unfair Compensation Practices at ACI

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely is a benefit.

Cons

As an employee at ACI, I've experienced firsthand the detrimental effects of leadership's lack of vision and strategic planning. Changes are made constantly, and before there is time to gather data to support improvements or identify variables, changes are made again. The organization's compensation practices only compound the frustration and disillusionment felt by many staff members. Despite some individuals consistently exceeding their key performance indicators (KPIs) and demonstrating exceptional performance, they are rewarded with the same pay as those who fall short of expectations. This lack of merit-based compensation not only undermines morale but also fails to incentivize high performers to continue excelling. Workload distribution at ACI is far from equitable. Some employees are burdened with disproportionately heavy workloads, while others seem to skate by with minimal responsibilities. This imbalance creates resentment and frustration among the workforce, as hardworking individuals are left feeling undervalued and overworked. ACI's purported commitment to professional development rings hollow in practice. While the organization claims to invest in employees' growth, the reality is quite different. Instead of nurturing talent and fostering career advancement, ACI seems more interested in extracting as much productivity as possible from its workforce without offering meaningful opportunities for skill development or advancement.

avatar
ACI Learning Response
2y
We appreciate your candid feedback and are so sorry that you've experienced these challenges. We understand that innovative and hard work deserves to be highlighted by more compensation, opportunities for growth, recognition, etc. As a scaling and medium sized business, it takes a village to grow together. You played a vital role alongside your peers to continuously help us grow. Creating a positive, supportive, and equitable workplace is a top priority for us. We wouldn't have a business without our amazing Team Members. Your insights are invaluable as we strive to make meaningful improvements.
1.0
Jan 23, 2024

Awful

Project manager
Recommend
CEO approval
Business Outlook

Pros

The company offers unlimited PTO

Cons

Terrible Communication Poor Leadership No growth tracks

avatar
ACI Learning Response
2y
Thank you for taking the time to share your thoughts. We appreciate your recognition of our unlimited PTO policy, which we believe fosters a healthy work-life balance for our team. We appreciate your feedback. Clear communication and strong leadership are fundamental to our success. Our company-wide quarterly town halls are intended to not only provided open communication but transparency as well. We are committed to providing our team members with opportunities for professional development and advancement that aligns with their aspirations. Your feedback is invaluable as we strive to create a positive and fulfilling work environment for all our employees. We encourage you to reach out directly to discuss any specific concerns you may have. Thank you again for your feedback and for being a part of ACI Learning.
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ReviewsACI Learning reviews

Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.