ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The name of the game is rating, and so - if you are one of those, who know how to look good, regardless of how really good you are, and feel comfortable playing this game, you will do well and likely be happy, as many of the managers only care about how good they (and their subordinates) look.

Cons

The name of the game is rating, rather than quality, and as a result you will find yourself amazed by some of the managers you will see (technically clueless, unwilling to pull up their sleeves and have their hands dirty with details and become involved, unwilling to actually help in removing/resolving obstacle their team faces, ...); rating in favor of quality also implies covering/hiding issues, which e.g. might risk deadline commitments. Some of the departments are plainly and truly sweatshops.

1.0
Mar 19, 2014

Bad C-level management - not the company it once was.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health insurance. Good people in the trenches.

Cons

Extremely egotistical upper management that only looks out for themselves and doesn't work together for the good of the company. Information security is out of control and completely paralyzing the company. Security is important but measures are over the top and not risk appropriate. Annual merit increases don't cover annual health insurance increases. Very little employee engagement - and I'm referring to their enthusiasm for doing a good job and helping the company succeed, not their participation in pancake feeds or parking lot follies. Get in touch with the pulse of the employee base and start treating employees like valuable humans.

1.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay and vacation time was nice.

Cons

I’ve never dreaded going into work more than I did while at ACI. The individual training me was completely rude and constantly talked down to me and belittled me. They were not helpful and constantly throwing around how long they’ve been there and how I’d never understand what they were teaching me.

Viewing 76 - 78 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.