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      ACI Worldwide

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      ACI Worldwide reviews

      3.9

      70% would recommend to a friend

      (1,397 total reviews)

      Thomas Warsop

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Jul 12, 2019

      It's not all rainbows

      Information technology manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good insurance benefits, 401k with up to 6% match, 3.5/wks PTO for new hires

      Cons

      significant pressure and effort to remove US resources and replace with "cost effective" off shore resources. Claims to invest in employee, but training $$ are extremely difficult to get approved. Lack of work life balance in many areas of the company. All most all roles are salaried and there is more than a little expectation that you will work significantly more than a 40 hour week.

      1.0
      Dec 13, 2018

      Its not what it seems

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They throw parties and events to make us feel appreciated and give away plenty of ACI gear. It is a decent job to have while you work on your career elsewhere but nothing I would consider long term.

      Cons

      Not much room for advancement, the culture is not what most are looking for here and the better jobs are sent over seas. This is definitely a company where it is all about who you know not what you know.

      5.0
      Oct 4, 2018

      Like a big fun family

      Manager, global help24
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family atmosphere, great people who truly work together toward common goals, sincere efforts at all levels of the company to continuously improve employee and customer experience. I've been here 30 years and I still enjoy coming to work.

      Cons

      As ACI grew through the early 2000s and 2010s, some of the "family" nature of the business seemed to disappear, but in the last 2-3 years I've seen a tremendous resurgence in again making this a fun, rewarding place to work. Love it more than ever now.

      Viewing 79 - 81 of 1,397 Reviews
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      ReviewsACI Worldwide reviews

      Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.