ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,398 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The Austin ACI office has genuinely friendly people, a casual work environment, a wide range of technologies, and an incredible number of opportunities for self starters. Plus free breakfast tacos on friday mornings!

Cons

Unfortunately the S1 Austin office was already going downhill prior to the acquisition by ACI. The focus was on a poor work-life balance, unmanageable workload, toxic work environment with no support - or outright sabotage by a now-fired department head, and 15+ year old legacy software that was never updated. After the acquisition, the entire product base and office was left in limbo, with no direction being provided by management and the environment further dropping the already low morale and explaining constant exodus of employees. Attempts to play musical chairs with the seating arrangement, organizational structure, and product lifecycle du jour were all meaningless 'solutions' that avoided the real problems. If there were aggressive changes by management to provide discrete direction, this could be a very fun place to work, but I don't see that happening.

4.0
Jul 11, 2014

A pretty good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits - affordable health insurance, 401(k) matching, tuition reimbursement, paid holidays and 3 1/2 weeks of vacation to start off with

Cons

A lot of M&A's that often cause RIFs, not a lot of upward mobility in my current department, a lot of nepotism with management staff. Everything is budget, budget, budget. Positions are often closed in areas that need them and employees are expected to pick up the slack.

Viewing 1249 - 1251 of 1,398 Reviews

Glassdoor has 1,508 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.