Does ACI Worldwide pay their employees well?

According to anonymously submitted Glassdoor reviews, ACI Worldwide employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ACI Worldwide. This rating has been stable over the past 12 months.

How satisfied are employees working at ACI Worldwide?

70% of ACI Worldwide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACI Worldwide 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ACI Worldwide?

Software Engineer (117) , Senior Software Engineer (93) , Associate Software Engineer (65) , Project Manager (36) , Manager (33) , Director (17) , Principal Software Engineer (16) , Technical Consultant (16) , Systems Engineer (14) , Quality Assurance Engineer (13) , Software Developer (10) , Business Analyst (8) , Network Engineer (8) , Product Owner (8) , Vice President (8)

What are the pros of working at ACI Worldwide according to real employee reviews?

"Great people to work with at least in my department and with the other EAs" ((in 117 reviews)); "Work life balance is good and overall it’s good" ((in 99 reviews)); "Flexible hours, work from home" ((in 82 reviews)); "Good 401 K Match and Benefits." ((in 79 reviews)); "good salary and allow telecommuting" ((in 51 reviews))

What are the cons of working at ACI Worldwide according to real employee reviews?

"poor management, Micro monitoring bad management, bad management" ((in 71 reviews)); "Insecurity due to Very Frequent Layoffs" ((in 51 reviews)); "What were Cons for me: reorganization that was not as smooth as I hopped to be.. changing to many managers in one year.." ((in 35 reviews)); "Senior management is clueless (look at review from VP on October, 2014) as far as managing people." ((in 31 reviews)); "No job security or growth." ((in 25 reviews))

What are employees saying about ACI Worldwide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACI Worldwide layoffs and their outlook for job security at ACI Worldwide in 2026.

What are the top reviewed ACI Worldwide locations?

Omaha , Norcross , Atlanta , Naples , New York , Waltham , Elkhorn , East Brunswick , Miami , Boston , Auburn , Austin , Chantilly , Princeton , Newton , Charlotte , Elkhorn , Washington , Philadelphia , Tampa , Edison , Phoenix , Dallas , Orlando , Framingham , New Brunswick , Newark , Opelika , Salt Lake City , Chicago

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ACI Worldwide

ACI Worldwide reviews

Item: ACI Worldwide
Rating: 3
Author: Current employee - Associate Software Engineer

3.9

70% would recommend to a friend

(1,398 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.8

Culture & values

3.8

Work/Life balance

3.4

Senior management

3.4

Career opportunities

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 2, 2014

Over 20 years in various roles.

Pre-sales

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance and benefits. Telecommuting is available for certain positions.

Cons

Not enough resources to manage all the internal processes, which causes delays in delivery to customers. Those who set up the processes are disconnected from the impacts to customers.

1.0

Aug 28, 2014

- Upper management is aggressive and demanding. - Iron-fist like approach. - Assembly line mentality.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The name of the game is rating, and so - if you are one of those, who know how to look good, regardless of how really good you are, and feel comfortable playing this game, you will do well and likely be happy, as many of the managers only care about how good they (and their subordinates) look.

Cons

The name of the game is rating, rather than quality, and as a result you will find yourself amazed by some of the managers you will see (technically clueless, unwilling to pull up their sleeves and have their hands dirty with details and become involved, unwilling to actually help in removing/resolving obstacle their team faces, ...); rating in favor of quality also implies covering/hiding issues, which e.g. might risk deadline commitments. Some of the departments are plainly and truly sweatshops.

3.0

Aug 7, 2014

Good experience, but Difficult work culture and aggressive work environment

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

1) Opportunity to work on software development using latest technologies. 2) Seniors are talented and share the technical knowledge, which help people to enhance their skills 3) You get the work of your choice If you ask for and show hard working attitude. 4) Very co-operative teams.

Cons

1) Very aggressive work culture and poor management. 2) Tight (very absurd ) deadlines leading to bad work/life balance. 3) Too many processes which ideally are very good for the business, but no sufficient time provided by Management to successfully follow them.

Viewing 1246 - 1248 of 1,398 Reviews

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