ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,398 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jan 9, 2014

Overall Good Company to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours depends on Project HR Policies are good Large Banking Product portfolio

Cons

Company is small cap so not very high challenging work

1.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

CO-workers are great, fun to come into the office every day.

Cons

Management seems to constantly change direction leading to a series of "circling maneuvers" . ie, they go around the same bush constantly .... There a number of "employee engagement" activities offered. I signed up for tow. My experience: 1) First activity was not held (air hockey) because only 2 folks had signed up. 2) I participated in a Habitat for Humanity build, but my "engagement" t-shirt was stolen and not replaced by management.

1.0
Dec 1, 2013

Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open to remote workers due to growth via acquisition

Cons

The CEO ratings on glass door tell it all. Leadership is blind to the dysfunction which has driven some of the worst customer sat ratings you will ever see. The CEO positions one internal organization against the other and it is always clear who the CEO favors organizationally. What this means to the employee is unhappy customers and unhappy employees but happy Aci executives. It's remarkable the market rewards this company with higher stock price.

Viewing 1285 - 1287 of 1,398 Reviews

Glassdoor has 1,508 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.