Lacking Integrity and Respect for People
Pros
Leaders at ADESA/KAR only serve the shareholders to ensure their high salaries and their own security. Evidence that they could care less about people is based on the facts of people being set up to fail, laid-off from work each year, being told they are not educated or smart enough, making promises they do not keep, and being reminded weekly of leadership titles. If leaders at ADESA/KAR cared about people and the customer, they would treat them as key stakeholders before the shareholders. They would help employees set and align goals and support them to achieve their targets, they would understand customer requirements and exceed those requirements to add value back to the customer. Instead, you get lip service from leaders who look at employees as a cost of doing business and discard them when it is convenient for them and their shareholders.
Cons
I’m big on altruism. But you cannot convince executives that money is not the goal., it is their only goal. Until that changes all hope for change is doomed. Because executives at ADESA/KAR are way too narcissistic, too greedy protecting themselves, and self-centered to ever adopt empathy, building capabilities, empowerment, and creating a continuous improvement culture into the organization. These concepts are so foreign to them even after you explain it to them, they have no idea why these concepts are important.
