Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1632 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1452 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 832 reviews)); "Some managers are bad apples but not all" ((in 480 reviews)); "low salary and very influenced" ((in 472 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 149 reviews))

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ADP

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

444 reviews

3.0

Jan 27, 2021

adp is fun

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

fun office culture to be in

Cons

pay is not as described in interviews

ADP Response

We appreciate the review and rating. We value the time you spent at ADP and the insights you have shared about this experience.

3.0

Jan 26, 2021

Good to work at

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and time off

Cons

Low pay in comparison to others

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

4.0

Jan 26, 2021

Great company, great culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Inclusion, Culture, focussed on well-being

Cons

Low pay, no clear direction

ADP Response

Thank you for taking the time to share your feedback. We appreciate hearing from current associates and value the insights you have shared.

Viewing 319 - 321 of 444 Reviews

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ADP Client Support Associate reviews

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Reviews by job title

adp is fun

Good to work at

Great company, great culture

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