Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 445 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 445 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (640) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (231) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1663 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1456 reviews)); "Flexible and good work life balance" ((in 1442 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1064 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 761 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "Some managers are bad apples but not all" ((in 487 reviews)); "low salary and very influenced" ((in 468 reviews)); "Poor upper management." ((in 152 reviews)); "Hours are long and unflexible" ((in 151 reviews))

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ADP

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(445 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 445 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

445 reviews

5.0

Jul 11, 2023

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, schedule , benefits, pto, and environment

Cons

No cons, great place to work

ADP Response

We are glad that you enjoyed your time at ADP and value the years you spent with us. We appreciate the positive feedback you have shared about your experience.

3.0

Jul 9, 2023

Decent

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Decent pay Nice coworkers Mostly smoke-free environment Flex-work

Cons

Political environment Low raises Metric based No accountability

ADP Response

Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates, and we will share your feedback with our leadership teams.

2.0

Jul 8, 2023

Average employer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay on time every pay cycle (by-weekly).

Cons

Long hours with minimum wages Promotions not based on merit

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

Viewing 133 - 135 of 445 Reviews

Jobs at ADP

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ADP Client Support Associate reviews

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