Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1652 reviews)); "Flexible and good work life balance" ((in 1457 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1044 reviews)); "Very flexible and good pay" ((in 737 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 848 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 477 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 153 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews

3.0

Feb 28, 2022

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, and fun working environment

Cons

Black out dates and high level call center with stats

ADP Response

4y

Thank you for sharing feedback about your ADP experience.

1.0

Feb 28, 2022

Ok job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefit package, standout surveys, praise for good work

Cons

No work life balance, low compensation, mandatory OT

ADP Response

4y

Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.

5.0

Feb 17, 2022

Great People/Great Company Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is a growing so there are lots of career opportunities. Great people and even better company culture.

Cons

The have set salary structure. So what ever you are hiring in at is basically everyone's starting rate. The work load is very intense. But you are never bored.

ADP Response

4y

Thank you for sharing your review and high rating with us on Glassdoor. We really appreciate hearing from current associates and value the positive feedback you have shared about your experience.

Viewing 226 - 228 of 444 Reviews

Jobs at ADP

Associate Client Support Consultant - Chat Team

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

Client Service Associate - Dec '25/May '26 Grads

View all Associate Client Support Jobs

ADP

ADP Client Support Associate reviews

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