Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1652 reviews)); "Flexible and good work life balance" ((in 1457 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1044 reviews)); "Very flexible and good pay" ((in 737 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 848 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 477 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 153 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (444 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews

5.0

Jan 17, 2022

ADP

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

less work pressure, Friendly Teammates and Managers.

Cons

Part time job, less paying.

5.0

Jan 16, 2022

Awesome team

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with have your back. Training is lacking, but at least you know you have a group of people wanting to see you succeed! Good benefits, bonus and career growth opportunities available.

Cons

Training isn’t great. It’s basic training you’d think ADP would give a new practitioner, not someone who is there to guide them.

ADP Response

4y

Thank you for taking the time to share your feedback. We are glad that you are enjoying your ADP experience and value the suggestions you have shared on improving our associate experience.

3.0

Jan 13, 2022

OK

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady work; flexible schedule; Ok team

Cons

Old systems; not always compliant; opaque pricing

Viewing 235 - 237 of 444 Reviews

Jobs at ADP

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Associate Account Manager

Tempe, AZ

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ADP

ADP Client Support Associate reviews

Company ratings over time

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Reviews by job title

ADP

Awesome team

OK

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