Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1443 reviews)); "Good work life balance and learning" ((in 1429 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 757 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 845 reviews)); "low salary and very influenced" ((in 489 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "Can be stressful and long hours" ((in 156 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 155 reviews))

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ADP

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

444 reviews

4.0

Jan 4, 2022

Pretty good

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

The people that you work with are very helpful and supportive.

Cons

Clients can be verbally abusive. Also very metric based, A lot of your job can be micro managed

ADP Response

Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.

5.0

Dec 14, 2021

Great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work with energetic, knowledgeable people

Cons

Multi task, busy schedule large client base

4.0

Dec 4, 2021

Good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Not much to say about it

ADP Response

We appreciate the review and rating. Thank you for sharing positive feedback with us!

Viewing 238 - 240 of 444 Reviews

Jobs at ADP

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ADP Client Support Associate reviews

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