Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

48% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1651 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1457 reviews)); "Flexible and good work life balance" ((in 1441 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1069 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 845 reviews)); "Some managers are bad apples but not all" ((in 494 reviews)); "low salary and very influenced" ((in 480 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 143 reviews))

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ADP

ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(365 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

3.0

Sep 4, 2012

good stepping stone to other top employers

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home remotely encouraged Strong balance sheet Heavy client service emphasis Most training delivered virtually, learning is encouraged if you have time for it.

Cons

Disparate support models for product and client centric approaches difficult to navigate No overarching approach to bridging different systems and products across ADP Performance reviews are mainly a suggestion Practice where even if in vacation you may not be on vacation due to a client need

4.0

May 11, 2012

It was okay, but nepotism.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good company, pay, benefits and staff.

Cons

some management punished those they didn't like without good reason

5.0

Aug 24, 2011

Do the Right thing and good things do happen

Account manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement, work life balance, flexibility, great benefits, competitive pay, talented colleagues, diverse, well known and respected clients, strong, fair and empathetic President and sr leadership team. Willing to make changes and adapt to different clients and their needs.

Cons

It requries being flexible and being willing to adapt to change as clients needs change and this may not be a good fit for all types of staff.

Viewing 352 - 354 of 365 Reviews

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ADP Client Support Analyst reviews

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good stepping stone to other top employers

It was okay, but nepotism.

Do the Right thing and good things do happen

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