Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1630 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1441 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1059 reviews)); "Very flexible and good pay" ((in 752 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "low salary and very influenced" ((in 482 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Can be stressful and long hours" ((in 156 reviews)); "Poor upper management." ((in 155 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.9

Work/Life balance

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

5.0

Oct 18, 2024

Work Life Balance

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is an amazing place to work and grow your career!

Cons

No cons at this time. I love my career and growth potential!

ADP Response

Thank you for the amazing rating!

3.0

Oct 14, 2024

Good work life balance if you can put up with the chaos

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good PTO. Good managers and team oriented structure

Cons

Low pay. Other departments are really overwhelmed and stretched too thin and often make mistakes

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

3.0

Oct 14, 2024

High paced

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Full time with benefits and PTO

Cons

SBS department is call center based and year long high demanding on call volume. Push you to handle calls along with extreme research on cases that give small time to resolve.

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 46 - 48 of 351 Reviews

Jobs at ADP

Entry-Level Customer Support Representative

Payroll Support Representative I

Customer Service Representative

Customer Service Representative

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ADP Client Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work Life Balance

Good work life balance if you can put up with the chaos

High paced

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