Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1651 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1457 reviews)); "Flexible and good work life balance" ((in 1441 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1069 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 845 reviews)); "Some managers are bad apples but not all" ((in 494 reviews)); "low salary and very influenced" ((in 480 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 143 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.9

Work/Life balance

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

4.0

Oct 4, 2024

****

Account manager

Recommend

CEO approval

Business Outlook

Pros

Availability to work from home

Cons

Unrealistic expectations and work load

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

3.0

Sep 30, 2024

it's fine

Account manager

Recommend

CEO approval

Business Outlook

Pros

experience repetition character building training supportive manager

Cons

pay structure dynamic flexibility culture

ADP Response

Thank you for the review and rating.

3.0

Sep 24, 2024

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

3 day office and 2 day wfh

Cons

There is a little of micromanagement.

ADP Response

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 49 - 51 of 351 Reviews

Jobs at ADP

Customer Service Representative / Call Center / Client Support

Customer Service Representative/Call Center/Client Support

Entry-Level Customer Support Representative

Payroll Support Representative I

Customer Service Representative

El Paso, TX

View job

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ADP

ADP Client Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

****

it's fine

customer service

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