Question 1

Is ADP a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at ADP have rated their employer with 3.3 out of 5 stars in 380 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at ADP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ADP.

Question 2

Does ADP pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 380 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ADP.

Question 3

How happy are Customer Service (CSR) professionals working at ADP?

Accepted Answer

44% of Customer Service (CSR) employees at ADP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at ADP?

Accepted Answer

District Manager (1674), Associate District Manager (641), Payroll Specialist (420), Implementation Specialist (388), Member Technical (381), Consultant (358), Senior MEMBER TECHNICAL (327), Implementation Consultant (303), Sales Associate (300), Project Manager (248), Sales (242), Account Manager (231), Analyst (225), Major Accounts District Manager (223), District Sales Manager (222)

Question 5

What are the pros of working at ADP according to real employee reviews?

Accepted Answer

"benefits were great and scenary" ((in 1657 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1068 reviews)); "Very flexible and good pay" ((in 770 reviews))

Question 6

What are the cons of working at ADP according to real employee reviews?

Accepted Answer

"Team management strategies are poor and typical" ((in 842 reviews)); "Some managers are bad apples but not all" ((in 490 reviews)); "low salary and very influenced" ((in 479 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 152 reviews))

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Hybrid work from the start, but poor management culture

Great learning opportunity, but expect mandatory overtime

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