ADP reviews

3.8

71% would recommend to a friend

(4,452 total reviews)
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Maria Black

82% approve of CEO

70% positive business outlook

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4K reviews

Reviews about "Compensation"

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1.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved my coworkers, almost everyone was in their twenties, many under 25. I made friends quickly. Mostly because we could all bond over how miserable we were. The office space was nice. Occasional hybrid flexibility. You can get a corporate credit card and expense gas.

Cons

Where to even begin. Do not fall for anything you have been told in the interviews. It is so far from reality. Pay is extremely low, yes, commission is uncapped, but it’s extremely hard to be successful and actually make good money, and there are many reasons why. The company treats clients like garbage. You will be asked to get on the phone all day long cold calling, encouraged to lie and say whatever you can for even the tiniest deals. Accounts and territories are so over saturated with reps, when you call a client, they’ll say “you’re the 10th person from ADP to call me this week and say you’re my ‘point of contact.’” It’s embarrassing. The pressure is next level. You will be put in a group chat and at the end of each day, you are asked to report your sales, number of appointments set, and leads sent to the group. Every Friday, you must stand up in front of the entire office and say how much you sold, and if you didn’t sell anything that week how many net new appointments you set, and if you didn’t get any net new appointments set, well you better come up with some sort of lie to say to the office and the VPs. Numbers within the sales software were consistently inflated and exaggerated, and you will also be asked to log fake appointments, calls, etc. so your team can be closer to the top of the leaderboards. Multiple daily “tracker” emails sent out with everyone in the office on a list, top to bottom by who has the most sales, leads, partner referrals, etc. The training is an absolute joke. It consists of getting on a call and being walked through some slide shows. Before training is even over, you are expected to already be selling and be a pro slimy salesman, even though you were probably brought in straight from college with zero experience or industry knowledge. Micromanagement is at an extreme. My manager wanted a detailed email from me at the end of each day knowing every person I talked to that day, and the details of each conversation had. It sounds like I’m joking but unfortunately, I am not. The prospect lists you will be given to spend 7 hours a day dialing off of, half of them are dead / disconnected numbers, the other half are random people taking a nap at 1 PM who dissolved their small business 7 years ago. And from that, you are expected to bring in new business. I could fill an entire novel with things I could say. So I’ll just leave it at this; do not fall for it, don’t work here. Your mental and physical health will suffer.

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ADP Response
1y
Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.
4.0
Sep 25, 2024

401k education

Recommend
CEO approval
Business Outlook

Pros

Employee centric. Great benefit systems and training.

Cons

Lower page in the National average

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ADP Response
1y
Thank you for the thorough and thoughtful review. We appreciate your insights.
4.0
Sep 24, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good base salary, flexibility, extensive training

Cons

Time consuming, work load, measuring success

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ADP Response
1y
Thank you for sharing your ADP experience with us on Glassdoor.
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