Don’t fall for it. - Associate District Manager ADP Employee Review

1.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved my coworkers, almost everyone was in their twenties, many under 25. I made friends quickly. Mostly because we could all bond over how miserable we were. The office space was nice. Occasional hybrid flexibility. You can get a corporate credit card and expense gas.

Cons

Where to even begin. Do not fall for anything you have been told in the interviews. It is so far from reality. Pay is extremely low, yes, commission is uncapped, but it’s extremely hard to be successful and actually make good money, and there are many reasons why. The company treats clients like garbage. You will be asked to get on the phone all day long cold calling, encouraged to lie and say whatever you can for even the tiniest deals. Accounts and territories are so over saturated with reps, when you call a client, they’ll say “you’re the 10th person from ADP to call me this week and say you’re my ‘point of contact.’” It’s embarrassing. The pressure is next level. You will be put in a group chat and at the end of each day, you are asked to report your sales, number of appointments set, and leads sent to the group. Every Friday, you must stand up in front of the entire office and say how much you sold, and if you didn’t sell anything that week how many net new appointments you set, and if you didn’t get any net new appointments set, well you better come up with some sort of lie to say to the office and the VPs. Numbers within the sales software were consistently inflated and exaggerated, and you will also be asked to log fake appointments, calls, etc. so your team can be closer to the top of the leaderboards. Multiple daily “tracker” emails sent out with everyone in the office on a list, top to bottom by who has the most sales, leads, partner referrals, etc. The training is an absolute joke. It consists of getting on a call and being walked through some slide shows. Before training is even over, you are expected to already be selling and be a pro slimy salesman, even though you were probably brought in straight from college with zero experience or industry knowledge. Micromanagement is at an extreme. My manager wanted a detailed email from me at the end of each day knowing every person I talked to that day, and the details of each conversation had. It sounds like I’m joking but unfortunately, I am not. The prospect lists you will be given to spend 7 hours a day dialing off of, half of them are dead / disconnected numbers, the other half are random people taking a nap at 1 PM who dissolved their small business 7 years ago. And from that, you are expected to bring in new business. I could fill an entire novel with things I could say. So I’ll just leave it at this; do not fall for it, don’t work here. Your mental and physical health will suffer.

avatar
ADP Response
1y
Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.

Explore other reviews about ADP

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

great company to work for and even better people

Cons

partner with the field so there is high turnover which leads to yearly territory shifts

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

avatar
ADP Response
3w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
See reviews by: Helpful|Rating|Date|All