Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 374 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home is good, calls are slower sometimes." ((in 126 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 2, 2013

Time for a change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

job stability and ok benefits

Cons

No movement, same personel doing the same job for years and years, sometimes even until retirement.No advancement opportunities for the younger generation. Lack of recognition and reward. Pay Vs Effort don't necessarily go hand in hand. Working hard is a must but recognition is also a must. Stuck in archaic ways.Incredible amount of backstabbing between colleagues on a constant basis. No team spirit, instead of working with each other to achieve better results, a lot of the personnel works against each other.

1.0

Nov 11, 2012

Pretty disappointing experience compared to the expectations

Small business representative

Recommend

CEO approval

Business Outlook

Pros

Flexible program and exposure to lead creation

Cons

Poor and very subjective management, leads awarded to sale people preferentially Pretty poor services compared to very high rates High turnover Diluted management support

5.0

Jul 24, 2024

Great office

Customer planner

Recommend

CEO approval

Business Outlook

Pros

Great team, felt really at home, genuine friendships, hands-on training

Cons

Office moved from central Manchester to North so may be more difficult for some Don't think there was much progression short-term

Viewing 3277 - 3279 of 3,463 Reviews

Jobs at ADT

Customer Service Dispatcher

Low Voltage Technician

Security Patrol Officer

Remote Collections Specialist

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Time for a change

Pretty disappointing experience compared to the expectations

Great office

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT