ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
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Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The company seems to genuinely care about its customers and products (though often at the cost of caring for employees).

Cons

The Aurora location is still a "good old boys" club, meaning you need to work there for 10 years before anyone will consider you for management. Many of those who are in management appear to have worked there since high school, and their skills are often severely lacking - many managers are unprofessional and apallingly ignorant. Innovation in processes is resisted even when the present process is impractical and inefficient. There is little organization. The dealers in the dealer program are frequently hostile, and will verbally abuse the telephone reps on a regular basis. The level of respect from management and co-workers is generally low, the opportunities for advancement are few, and the pay is terrible.

Viewing 3376 - 3378 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.