ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Medical & dental excellent. Opportunity to make good money is there as long as you know people, such as leasing agents, insurance agents, that are willing to work with you get leads or you build up these relationships when you start working but that's the "free work" part. You are required to do a LOT of self generated activities for NO PAY. So when you do make good commission, take into account the free work and a LOT of driving.

Cons

You will be completely micromanaged. Unless you consistently make your numbers but ONE bad month and management is all over you! They never seem to acknowledge that they don't pay you! Your required to drive to the office to make an hour of more in cold calls then team up and do self gen activities. Plus go work for free at booths, homeshows and whatever other brilliant idea management has. The customer service is terrible. There are many billing issues with customers. The system used to process paperwork is highly inefficient and VERY time consuming. You do many admin duties (again with no pay) and monthly gas allowance will get you ONE tank of gas.

3.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

good product, good name recognition, friendly place to work, lots of advertising, good benifit package, good service and intallation teams

Cons

old ideas, inflexible, bad business model, 100% sales commission, hard copy contract delivery system, sink or swim mentality, company has authorized adjents that compete against itself and it's sales reps.

Viewing 3391 - 3393 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.