Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 353 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home life is good" ((in 133 reviews)); "Good money if you are good at upselling" ((in 110 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 380 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 163 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 150 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Fort Worth , Memphis , Nashville

ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 7, 2015

Worst company I have ever worked for, no exaggeration!

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay ... generally great colleagues, very nice offices and physical environment. Learned a tremendous amount about the business, my position was challenging with a lot of interaction with many departments (from customer service to finance to marketing to IT).

Cons

Where do I start ... Abusive environment created and maintained by the upper management and tolerated at lower levels. Very unprofessional in their handling of employee issues of all kinds. Expected to be available 24/7 for day jobs. Rumors and/or inferences were not investigated but rather believed and acted on by management. I saw 4 good employees fired because of false comments made by others. Very stressful and inconsistent atmosphere. When situations were taken to HR, they would go to the manager in question warning them of the 'complaint.' This set people up for a worse situation than before.

1.0

Oct 2, 2014

Horrible place to work! No work/life balance!

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

The amenities at the Boca Raton, FL HQ are amazing! There is a food court type cafeteria, hair and nail salon, gym, spa, parking garage, etc.

Cons

Absolutely no work/life balance! They could care less about your personal life. Day to day I wouldn't know if I would be able to go home by even 6:00 pm. I could never make solid plans--not even for the weekend! I could understand it during a busy time (month-end close, etc.) but this was all the time. I believe this is an issue caused by executive management. They change things last minute and then wants it done before you leave. There is constant turnover which happens within months of starting due to the horrible work environment.

1.0

Sep 16, 2014

DANGER< PELIGRO!!!

Doesnt matter

Recommend

CEO approval

Business Outlook

Pros

its a job until they drain you of your dignity

Cons

i worked here for a couple years and it was a living hell! the turn over rate is crazy and they are posted in the huffington post as one of the top 10 worst places to work for. the management is a bunch of sales tactic using dumbasses anytime you have a problem with a paycheck. they constantly work you to the bone and make you do things out side of your position with zero recognition for hard work. they watch you like a hawk and critique everything you do threatening your job and welfare no matter how hard you work. you would think that a company that has been around for 140 years they would be a little more organized than a dark room full of blind and deaf donkies going the wrong way up a buttered up slide. give it some time before you sell your soul to this company.

Viewing 67 - 69 of 3,459 Reviews

Jobs at ADT

Service Technician - Intermediate

Service Technician - Intermediate

Service Technician - Intermediate (Job ID 3021228)

Service Technician - Intermediate (Job ID 3021114)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst company I have ever worked for, no exaggeration!

Horrible place to work! No work/life balance!

DANGER< PELIGRO!!!

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