ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Customers are not as terrible as others say they are. Other coworkers are helpful and supportive.

Cons

Management not at all supportive. Did not feel safe or comfortable with the Team Manager. Corporate job so they only care about money and numbers, they do not care about their workers and customers. Unreasonable expectations. No work life balance.

2.0
Dec 18, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

Guaranteed pay for the first 2 weeks

Cons

Lousy management, mandatory sales meetings that border on cult-like fanaticism, commission only. Call centers can and will undermine sales

Viewing 76 - 78 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.