AECOM reviews

3.7

69% would recommend to a friend

(11,146 total reviews)
avatar

Troy Rudd

79% approve of CEO

60% positive business outlook

AECOM has an employee rating of 3.7 out of 5 stars, based on 11,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AECOM employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting & challenging projects available; Great coworkers (staff level); Decent benefits.

Cons

Sweat shop atmosphere: harassment when billability drops below 100%. Mgmt focuses on the negative with no positive reinforcement. Lots of stick, no carrot: No real raises, no promotions, no bonuses (except Sr Management), no recognition, no appreciation, little to no real training. Raises 1-2% every year, which is below the cost of living. This is reflected in the fact that AECOM salaries are below average for the industry. Particularly galling are the seasonal "all hands" meetings where one of the innumerable VPs from the mainland travels out to Hawaii and gives a presentation raving about how profitable the company is, esp. the Western Region, and most esp. the Honolulu office, then when asked why that isn't reflected in employee raises, he changes the subject (Note: this situation no longer occurs because in the few instances when an employee did ask such a question during these meetings, they were subsequently admonished by office mgmt as "not being a team player"). Promotions are like the Yeti---we've all heard of them, but no one has actually seen one. Bonuses? Extinct at the staff level. Only Directors and up get bonuses. Past couple of years, the CEO's was 7 figures. No recognition and no appreciation except by fellow staff or one's immediate supervisor, which are ignored by office mgmt, who only recognize and interact with staff when something goes wrong. Even client recognition of staff gets ignored. Training is spooned out like water in the desert, despite supposedly having a significant training budget, and despite claims to the contrary in annual program reports. Most "training" represents either job-required training (e.g., OSHA 8-hr refresher, first aid, etc) or cheap/free online offerings, and for all of which staff are asked to make up half of the "lost time" with billable work. An employee survey conducted earlier in the year identified each of these issues, overwhelmingly. However, in subsequent HR meetings to discuss the survey results, and discuss why there is a current employee exodus, each and every single one of the issues mentioned above was ignored. All. It was like HR was reading a completely different survey. A junior employee who pointed that out was subsequently admonished by office mgmt as, again, "not being a team player".

1.0
Sep 7, 2012

I would prefer a root canal.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a job. There's a deli in the building. I have a window.

Cons

Management appears more interested in the appearance of success than actual success. Few people seem to understand how to do their jobs. There are no defined roles and responsibilities and, if there are, they are classified and we're left to figure it out on our own. When you work hard, you get to live another day, but no one recognizes you. Management loves to congratulate itself but the people who actually do the work are forgotten. Bad behavior is rewarded. It's like working on a reality television show. Yes, "The Office" is based on reality.

1.0
Aug 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay (for some) Good holiday party Good coworkers at the lower levels (as in, degreed engineers & PEs) who I have enjoyed working with. Some very good project managers.

Cons

Providing feedback to management is perceived as "complaining". it is clear they are not interested in listening, which is a shame given the deterioration of stock price as well as employee morale. Management lacks direction, and forces very good workers to "firefight" constantly, which means the quality of work suffers. This condition has gotten remarkably worse in the past year or two, and has fed on itself. Layoffs coupled with the thoughtless dropping of remaining workload onto remaining staff (not delegated, which would imply thinking was involved) have created a negative unhappy stressful work environment. Very Political. Good, solid engineers are taken advantage of, used, and sucked dry. There is not time for training / mentoring of staff. Interns are often nepotistic hires related to managers, and sometimes are not even engineering students. And are expected to be billable to (stretched thin) projects, while knowing next to nothing. Mediocre managers stay on staff way too long. Very rarely is "thank you" heard... Even when remarkable "saves" are made on jobs that otherwise would have gone up in flames. Ridiculous & useless service award.

Viewing 52 - 54 of 11,146 Reviews

Glassdoor has 12,609 AECOM reviews submitted anonymously by AECOM employees. Read employee reviews and ratings on Glassdoor to decide if AECOM is right for you.