Pros
Salary is quite high for non-experience worker and even higher for mid and night shift, although the job requires atleast degree, they consider if you are SPM leavers. Depends on the position, but most processors are encouraged to start 8.30 and stop working at 5.30 because it'll affects productivity and utilisation that also related to your bonus. Long hours working infront of computer really increased computer literacy if you want to. Benefit also amongst the best so far. Bosses have an open door concept so they are approachable. The ceo is an expatriate with a lot of experience so it is nice to see on how he thinks about life. Also, they are a lots of excitement coming in such as play area in every floor, watching hbo while working, spa treatment during working hours etc.
Cons
Long hours of working infront of computer developed a serious health issue (hand problem,cyst, vision). Because this is shared service, retrenchment is normal in the company. Better perform whether the whole team chooses not to and against the companies rules ( bring phones, camera, bags to working station). Manipulation of productivity and utilisation also happened.