ALSO Direct Support Professional (DSP) reviews

3.2

33% would recommend to a friend

(11 total reviews)

Brett Turner

100% approve of CEO

44% positive business outlook

Reviews by job title

11 reviews
5.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

easy and relaxed job not hard

Cons

participants can be challenging at times

avatar
ALSO Response
1y
Thank you for sharing your experience with us! We're glad to hear that you find the work environment easy and relaxed. We strive to create a supportive atmosphere for our team members. We understand that working with the people we support can sometimes be challenging, but we're committed to providing ongoing training and resources to help our staff manage these situations effectively. Your feedback is valuable, and we're always looking for ways to improve the experience for both our team and the individuals we support. Thanks again for your review and for being a part of our team!
1.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Vacation PTO accrual, even for part time employees. The people you support and some coworkers are awesome. Lots of employees are extremely passionate about the work done by ALSO.

Cons

Never speak up about concerns unless you want your hours cut or to be harassed out of a site. Some managers can’t take accountability when they've harmed someone or contributed to a toxic/ unsafe work environment. You never get an actual break unless you work in the office. Otherwise, you must sign away your right to breaks when you get hired or they won't hire you. Some managers play favorites so be prepared to be treated poorly if you're not personal friends with the manager. They may promise to be accommodating of your schedule needs but then gaslight you and try to force you to work when you're unavailable. Managers stick together and will team up against you if you challenge any unfairness or harm being caused. Managers are all overworked and in turn overwork their leads. There are never enough employees.

avatar
ALSO Response
2y
Thank you for taking time to share your feedback about your experience at ALSO. We genuinely appreciate your honesty and we're committed to learning from your experience to ensure that every member of our team feels welcome and valued. First, we want to address our spaces being safe for Trans and non-conforming genders— we take this concern very seriously and are eager to learn more about your experience so we can address the issues quickly and directly. Cultivating a community that is safe, inclusive, and positive for all is at the very heart of ALSO’s purpose. We encourage you to access one of our many feedback channels, including our confidential third-party reporting hotline or if you are willing, to meet with our E-Team members to share more. Additionally, we are committed to continuous action on our equity, diversity, and inclusion action plan that includes ongoing education, policy updates, and feedback loops for all leaders and Advocates. Our antiharassment policy includes using correct names and pronouns and encourages people to report any concerns via our confidential third-party hotline without fear of retaliation. Finally, like many other agencies who support those who experience life with intellectual and developmental disabilities, we are still coming back from the impacts of the pandemic when it comes to staffing. We are working cross-functionally to continually energize our hiring and onboarding efforts to ensure that we are fully staffed across our programs. Once again, thank you for sharing your feedback. Your insights are essential as we work towards making ALSO a special and authentically positive workplace for all of our team members.
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