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AMC Entertainment

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AMC Entertainment reviews

3.6

67% would recommend to a friend

(5,948 total reviews)
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Adam Aron

50% approve of CEO

47% positive business outlook

AMC Entertainment has an employee rating of 3.6 out of 5 stars, based on 5,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMC Entertainment employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 29, 2014

Server Life

Recommend
CEO approval
Business Outlook

Pros

Working here is really flexible and has allowed me to work with school work and extracurricular activities

Cons

It's a thankless job run by really unorganized management. Especially if you are a server, I feel like the opinions of employees do not matter.

3.0
Sep 22, 2014

Better Than Most Entry Level Jobs

Recommend
CEO approval
Business Outlook

Pros

Having worked a few entry level jobs, I can say this is one of the more tolerable ones; there isn't much heavy lifting, you won't get disgustingly filthy on most/any days and there are no complex tasks to learn or master. In that regard, it beats bussing, dishwashing, factory work, etc. by a mile. The supervisors/managers are generally all very friendly and helpful (with the worst ones being aloof and out of the way) and most of your co-workers will probably be around your age and fairly friendly, as they do seem to hire based on people skills; so, it's a good place to potentially make new friends who share some of your interests. Breaks are optional (you don't have to take them) but are heavily encouraged by most of the managers; teenagers are REQUIRED to take them, so you're lucky there! You get free movies (and so does your family), discounts on food (at least while working; after eating that for 5/7 days, I don't want to eat it on my day off; unsure if the discount applies then) and free popcorn/drinks. Although there are requirements on your appearance (no obvious tattoos, odd hair colors, etc.) you can bend the rules to some degree (for example, shoes/belts/socks are all supposed to be black, but they don't seem to be picky; haircuts and facial hair styles are usually allowed, regardless of the "rules"). If you're over 18 and not in school anymore, you WILL get a lot of hours. Everyone generally goes out of their way to help train you, so you'll probably get the hang of everything very quickly. Work comes in "waves", with a lot of down time inbetween. If you want to socialize with someone on the job, you'll have the chance and no one will care if you do. Free Stubbs card.

Cons

Now, the bad side. If you're over 18, like I said - you WILL get a lot of hours. Unfortunately, they will all be closing shifts and it is highly likely you will be working them alone. Most shifts will be during prime social hours, so say goodbye to your social life and don't expect anyone to ever give you a weekend off - even if it's something important like a wedding, birthday, etc. Communication SUCKS. If you have an issue that can't be handled instantly, you'll be told to use Workbrain to talk to whomever - even if you're talking to that person face-to-face right then and there. Do not expect a response, and do not expect whatever you asked for to get done. Most of your co-workers will be 16-20. Although many of them will be friendly/likable/potential friends, expect a lot of egotistical teenagers, cry babies, and emotionally stunted jerks. Most of them you can handle/ignore, but you'll get a few who have kissed up to the managers and are NOT afraid to lie/tattle to get their way. Pay is minimum wage (expected) and alright for the minimal amount of work you'll actually do. However, you'll always be working weekends and you will always be working late (if you're over 18). You will also work holidays. The managers have all worked there for years. Other than that, expect a few people who have worked there 1-2 years. Everyone else will be as new or newer than you and they will not stick around. Late-August through early November there will be a surplus of new people, only for them to quit for the holidays and rejoin in early January... so they can quit again in June. Customers are usually alright (75%+ of them want popcorn, a drink, and to be gone), but you won't remember them. You'll remember the one-in-a-hundred customer who was great, and the unfortunately overly common problem customer. Expect kids who open up bags of candy before/without paying, soccer moms who have specific (and ridiculous) requests that they'll snap out at you and conartists who will try and get free food. On a lesser scale, expect customers who will go and spill 90% of their popcorn and say you didn't fill up the bag, or ones that will claim something is cold/bad but refuse to return it (while demanding a new one). Oh, and it's going to all be "your" fault. Kissing up is the only way to go anywhere, but you may not want to go anywhere. Managers do all the work you do, and then some; the only perk is they (to some degree) get to decide where they're working that day, while you generally don't. Pay isn't much more unless you climb to the top of the ladder, which can take 20+ years and isn't a promise then. No health benefits. You will be expected to up sell (easy), but also to sell stubbs cards (purely luck based). Even if you're the friendliest, fastest concession worker and you manage to up sell every drink, popcorn, etc. you'll be considered "lesser" than the guy who sold four more stubbs cards than you did. If one of you gets fired, it'll be you; not him.

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Glassdoor has 6,054 AMC Entertainment reviews submitted anonymously by AMC Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if AMC Entertainment is right for you.