-Lack of communication.
Different managers tend to tell the employees conflicting ways to deal with something, which can obviously cause problems.
-Possible chance to work on holidays and weekends.
If you absolutely need time off on weekends, then this job isn't for you. You can request holidays off too, but the chances of it getting approved depend on the holiday, what movies are out that day, and how many people work at your location.
-Managers tend to play favorites.
It's human nature to choose the people you like. The only thing you can do is try not to step on anyone's toes.
-Sick days might cost you your job.
The sick day procedure at AMC is obnoxious. If you're sick and can't come in to work, management insists you find a replacement. Depending on the day you get sick, you might not need to (for instance, on a Monday morning shift during the school week), but if it's on a busy Saturday night, you better have a doctor's note or something.
-Lack of focus.
Management here tends to tell us to do something, constantly reiterate it for a week or so, then completely drop it. In terms of the regular employee, some are just there for the money and do as little work as possible, which can get frustrating during peak hours.
-A small percentage of customers.
All customer service jobs have to deal with unruly patrons, but I thought I'd mention it anyway. This becomes more apparent around special shows or around the times where pricing changes.
